Thank you for choosing Grabtro.com! We’re committed to delivering a seamless and stress-free shopping experience. Here’s what to expect regarding our order fulfillment and delivery:

Orders Processing Time

  • Order Processing: Orders are typically processed within 1–2 business days

Cut off time

If you place your order by 12:00 PM EST on a business day, we’ll begin processing it that very same day.

Shipping & Delivery

  • Transit Time: Once processed, shipments typically arrive in 3-5 business days Monday–Friday.

  • Total Estimate: Combining processing and transit, you can expect delivery within 4–7 business days Monday–Friday

    • Enjoy free shipping on every order.

      Shipping Method

      • We partner with trusted carriers USP, USPS, FedEx

        to ensure your order arrives safely and on time.

       Order Modifications & Cancellations

      You can modify or cancel your order within 24 hours. Once the order is in transit, it falls under our Return & Refund Policy.

  • Shipping Delays & Exceptions

    • Delays may occur due to weather, carrier issues, holidays, or other unforeseen circumstances
      If a delay significantly affects your delivery, we will notify you as soon as possible

     Order Tracking

    • Once your order is shipped, we will email you a tracking number to monitor delivery status.

    Delivery Issues

    • If your package arrives with any of the following issues:

      Damaged items

      Incorrect items

      Lost items

      Please contact our customer support team at +1 559 448 8697  or use our contact form. We’ll get back to you within 24 hours and are committed to resolving the issue promptly and efficiently.

     Contact Us

    Business Name: GRABTRO LLC

    Phone: +1(559)-4488-697

    Email: support@grabtro.com

    Address: 7897 N Blackstone Ave, Fresno, California 93720 United State

    Hours: Monday–Friday, 9 AM–6 PM EST